Adobe Store is still not accessible25 Mar 2009
I need a Adobe Flash CS4 Professional upgrade license because some projects need to be updated. I can not order online from India. I really don't have time to seek a resellers help on this, I know it would take weeks to get the license.
I requested a friend in USA to buy it for me, he has been trying to do that but it seems Adobe store application, which is done in Flex, throws a lot of errors. A few things, which I have reported in past, like asking for exact address (line by line). In this case, I guess, store application requires the address even when you choose Paypal as payment option?
I don't have exact details in hand now, but I can see my friend has been having trouble buying Flash CS4 on Adobe store. I know this friend of mine, he is a developer himself and very good at things, so I know,he is doing right, I would rather say, store-application is not done well. He has recently helped me getting a FlexBuilder 3 upgrade license and he had problems even then. It took two days and various attempts, perhaps a phone call also, to get that license.
No wonder, why people blame Flash Platform for lack of usability and accessibility, most of the times it's the developers who don't implement things correctly and platform gets a bad name.
I have also started feeling, why can't stores have multiple options - I might want to choose simple html interface, if I am on mobile or slow connection?
Yet another frustration and my project is delayed by now. I could have bought license earlier, if I knew the requirements earlier.
I hope someday, Adobe and Apple would realize that they can help thousand of people like me, by just enabling online purchase, even if it takes order and makes me send cheque/bank-draft to them, if not credit-card/paypal integration.
I hope someday, these companies would realize that most of people in countries like India don't have access to real stores/resellers in their cities or states. Yes, I happen to live in a city where it's hard to get things, I have to travel, at least twelve hours (round-trip) for even simple purchase and with no certainty, I would get the stuff at the stores, whichever is there.
I hope, these companies help to reduce the piracy in India. I hope, these companies realize they can make people do the right by being more accessible to them.
I wonder, what is holding these companies? Is it sales guys who don't want to have an online store? Is someone getting some favors from resellers?
I don't get, why to have a middle man in this age, when an online store can enable a lot of users, not only buy but also have faster access to things.
I can not believe it's tax issue or things like that, it's lack of will to do. I am sure, there are other stores running well here in India.
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